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Caller ID
Caller ID/Calling Name Retrieval looks up the name of a caller in
an external database when the name did not arrive with the
original call.
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Call Waiting
Answer a call while already on another call. Call Waiting allows
you to receive another call while you are on the phone. You can
turn it on or off for all calls and then selectively turn it back
on or off using the *70 feature access code directly from your
phone. You'll never miss a phone call again. Answer a call while
already on another call. When a second call is received, while you
are already on the phone, a call waiting tone alerts you. See the
callers ID on your phone if you are using Caller ID. To answer
the waiting call, simply press the flash button or switch hook.
You will be connected with the waiting party while your
original party holds. Press the flash button or switch hook
again, to reconnect to the original party and hold the waiting
party. You can continue to alternate between parties as often as
you'd like. Its like having two lines while paying for only one.
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Call Forwarding
Automatically forward all your incoming calls to a different
phone number. Call Forwarding allows you to forward all your
incoming calls to a different phone number, such as your home
office or cell phone. You can also make your office phone emit a
short ring burst to inform you if you are next to your phone when
the call is forwarded by using the Ring Reminder. This is
important when you have forgotten the service is turned on and
you are at your desk waiting to receive calls. Note that the
number you forward your calls to must be permitted by your
outgoing calling plan. You can also set the phone number to
forward to using the voice portal or on the phone using the
feature access code.
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Call Transfer
Transfer a call while using a simple phone without call control
capability. Flash Call Transfer allows you to transfer a call
even when your phone does not have a transfer button. To transfer
a call, flash the phone (click the flash button or click the hang
up button once) then dial the number you would like to transfer
the call to. Once the transfer number answers, click flash again
and the two callers are connected. If you have Flash Three-Way
Calling, instead of transferring on the second flash, you are
connected in a conference call. Once in the conference call, if
you hang up the phone, the callers remain talking to each other,
in effect, transferred.
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Call Return
(*69)
Call the last party that called you, whether or not the call was
answered. To call back the last party that called, simply dial
the call return feature code [*69]. The system stores the number
of the last party to call, and connects the user to that party.
Call Return (*69) is always free.
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Last Number
Redial
Call the last number that you dialed. Last Number Redial allows
you to redial the last number you called by clicking the "Redial"
button on your phone or by dialing the feature access code.
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Speed Dial
Dial a pre-defined number by dialing one or two digits. Speed
Dial 8 allows you to set up to eight speed dial numbers that can
be called with the push of a button. Speed Dial 100 allows you to
set up to 100 speed dial numbers that can be called with the push
of two buttons. Enter the number as you would normally dial it
and then just hit that number on your touch pad to call it. You
can also program your speed dial using your phone and the star
code for Speed Dial 8 or 100.
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Anonymous
Call Reject
Prevent a caller from reaching you when the caller has explicitly
restricted his/her Caller ID/number. Anonymous Call Rejection
allows you to reject calls from callers who have blocked the
display of their number. Only deliberate anonymous numbers are
rejected. Callers whose numbers are unavailable are not rejected.
Callers who are rejected are informed that you are not accepting
calls from unidentified callers. Your phone does not ring and you
do not receive any indication that they called. However, this
does not apply to calls within your group.
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Three-Way
Calling
Start a conference call when using a simple phone without call
control capability. Flash Three-Way Calling allows you to perform
a conference call even when your phone does not have a conference
button. To conference a call, flash the phone after you have made
the first call (click the flash button or click the hang up
button once) then dial the second number of the person you would
like to complete the conference with. Once the second number
answers, click flash again and the conference call will be
established. To end the conference, hang up. If you have Flash
Call Transfer, the conference does not end when you hang up since
the callers are transferred together.
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Email
Notification
Automatically forward all your incoming calls to an email
address.
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Voice Mail
Record messages for calls that are not answered within a
specified number of rings or for busy calls. Voice Management
allows you to specify how to handle your voice messages. Use
Unified messaging if you want to use your phone to retrieve voice
messages. You can also just choose to send the message to your
e-mail and not use the phone for voice messaging.
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